Supported Browsers

Each delivery of Axcelerate 5 includes the associated classic user interface (UI) applications, such as CORE Administration and Axcelerate Ingestion, which work in tandem with the Axcelerate 5 front end.

In contrast to the classic UI applications, the Axcelerate 5 front end is built on HTML 5, and therefore has different browser requirements.

To see which browsers are supported for your version of Axcelerate 5 and its associated classic UI applications, click on your Axcelerate 5 version below.

Axcelerate 5 UI

Axcelerate Ingestion module

CORE Administration

Other Classic UI applications

Other Classic UI Applications are those shipped with each Axcelerate 5 release. This includes, but may not be limited to: CORE Log Viewer, and Application Manager.
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 11 (32-bit & 64-bit)
  • Microsoft Edge (current version)
  • Mozilla Firefox (current version)
  • Microsoft Internet Explorer 11 (32-bit & 64-bit)
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Edge (current version)
Important:
  • CaseMap integration with Axcelerate 5 requires use of Microsoft Internet Explorer.
  • Current version support for Google Chrome, Microsoft Edge and Mozilla Firefox are the versions available at the time your Axcelerate 5 version was released. If those browsers are upgraded after the release, they are not guaranteed to work. Please report browser issues to Recommind Support.
  • If you are using Google Chrome, 64-bit is recommended for viewing large documents.
  • Compatibility mode is not supported for Microsoft Internet Explorer.

Required Browser Plugins

The Axcelerate 5 UI runs on HTML 5. It does not require any third-party plugins.

Screen Resolution

The required minimal screen resolution is 1280 x 1024.

Axcelerate 5 UI

Axcelerate Ingestion module

CORE Administration

Other Classic UI applications

Other Classic UI Applications are those shipped with each Axcelerate 5 release. This includes, but may not be limited to: CORE Administration, Axcelerate Ingestion, CORE Log Viewer, and Application Manager.

Axcelerate Review and Analysis Classic UI
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 11 (32-bit & 64-bit)
  • Mozilla Firefox (current version)
  • Microsoft Internet Explorer 11 (32-bit & 64-bit)
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Edge
 The Axcelerate Review and Analysis Classic UI is no longer supported.
Important:
  • CaseMap integration with Axcelerate 5 requires use of Microsoft Internet Explorer.
  • Current version support for Google Chrome and Mozilla Firefox are the versions available at the time your Axcelerate 5 version was released. If those browsers are upgraded after the release, they are not guaranteed to work. Please report browser issues to Recommind Support.
  • If you are using Google Chrome, 64-bit is recommended for viewing large documents.
  • Compatibility mode is not supported for Microsoft Internet Explorer.

Required Browser Plugins

The Axcelerate 5 UI runs on HTML 5. It does not require any third-party plugins.

Screen Resolution

The required minimal screen resolution is 1280 x 1024.

Axcelerate 5 UI

Axcelerate Ingestion module

CORE Administration

Other Classic UI applications

Axcelerate Review and Analysis Classic UI
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 11 (32-bit & 64-bit)
  • Mozilla Firefox (current version)
  • Microsoft Internet Explorer 11 (32-bit & 64-bit)
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Edge
  • Microsoft Internet Explorer 11 (32-bit)
  • Google Chrome (32-bit)
Important:
  • CaseMap integration with Axcelerate 5 requires use of Microsoft Internet Explorer.
  • Current version support for Google Chrome and Mozilla Firefox are the versions available at the time your Axcelerate 5 version was released. If those browsers are upgraded after the release, they are not guaranteed to work. Please report browser issues to Recommind Support.
  • If you are using Google Chrome, 64-bit is recommended for viewing large documents.
  • Compatibility mode is not supported for Microsoft Internet Explorer.

Required Browser Plugins

The Axcelerate 5 UI runs on HTML 5. It does not require any third-party plugins.

The Axcelerate Review and Analysis Classic UI requires Quick View Plus for the native viewer. A client side Java Runtime Environment (JRE) is also required for image viewing and redactions. This is why 32-bit browsers are required for Axcelerate Analysis and Axcelerate Review.

Screen Resolution

The required minimal screen resolution is 1280 x 1024.

Other Classic UI Applications are those shipped with each Axcelerate 5 release. This includes, but may not be limited to: CORE Administration, Axcelerate Ingestion, CORE Log Viewer, and Application Manager.

The Axcelerate Review and Analysis Classic UI consists of the user modules that are the predecessors of the Axcelerate 5 UI.

Axcelerate 5 UI

Axcelerate Ingestion module

CORE Administration

Other Classic UI applications

Axcelerate Review and Analysis Classic UI
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 10 and 11 (32-bit & 64-bit)
  • Mozilla Firefox (current version, 32-bit)
  • Microsoft Internet Explorer 9, 10 and 11 (32-bit & 64-bit)
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 9, 10 and 11 (32-bit)
  • Google Chrome (32-bit)

Note: Chrome not supported for the following functionality: viewing near natives/images/productions and running productions
Important:
  • CaseMap integration with Axcelerate 5 requires use of Microsoft Internet Explorer.
  • Current version support for Google Chrome and Mozilla Firefox are the versions available at the time your Axcelerate 5 version was released. If those browsers are upgraded after the release, they are not guaranteed to work. Please report browser issues to Recommind Support.
  • If you are using Google Chrome, 64-bit is recommended for viewing large documents.
  • Compatibility mode is not supported for Microsoft Internet Explorer.

Required Browser Plugins

The Axcelerate 5 UI runs on HTML 5. It does not require any third-party plugins.

The Axcelerate Review and Analysis Classic UI requires Quick View Plus for the native viewer. A client side Java Runtime Environment (JRE) is also required for image viewing and redactions. This is why 32-bit browsers are required for Axcelerate Analysis and Axcelerate Review.

Screen Resolution

The required minimal screen resolution is 1280 x 1024.

Other Classic UI Applications are those shipped with each Axcelerate 5 release. This includes, but may not be limited to: CORE Administration, Axcelerate Ingestion, CORE Log Viewer, and Application Manager.

The Axcelerate Review and Analysis Classic UI consists of the user modules that are the predecessors of the Axcelerate 5 UI.

Axcelerate 5 UI

Axcelerate Ingestion module

CORE Administration

Other Classic UI applications

Axcelerate Review and Analysis Classic UI
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 10 and 11 (32-bit & 64-bit)
  • Mozilla Firefox (current version)
  • Microsoft Internet Explorer 9, 10 and 11 (32-bit & 64-bit)
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 9, 10 and 11 (32-bit)
  • Google Chrome (32-bit)
Important:
  • CaseMap integration with Axcelerate 5 requires use of Microsoft Internet Explorer.
  • Current version support for Google Chrome and Mozilla Firefox are the versions available at the time your Axcelerate 5 version was released. If those browsers are upgraded after the release, they are not guaranteed to work. Please report browser issues to Recommind Support.
  • If you are using Google Chrome, 64-bit is recommended for viewing large documents.
  • Compatibility mode is not supported for Microsoft Internet Explorer.

Required Browser Plugins

The Axcelerate 5 UI runs on HTML 5. It does not require any third-party plugins.

The Axcelerate Review and Analysis Classic UI requires Quick View Plus for the native viewer. A client side Java Runtime Environment (JRE) is also required for image viewing and redactions. This is why 32-bit browsers are required for Axcelerate Analysis and Axcelerate Review.

Screen Resolution

The required minimal screen resolution is 1280 x 1024.

Other Classic UI Applications are those shipped with each Axcelerate 5 release. This includes, but may not be limited to: CORE Administration, Axcelerate Ingestion, CORE Log Viewer, and Application Manager.

The Axcelerate Review and Analysis Classic UI consists of the user modules that are the predecessors of the Axcelerate 5 UI.

Axcelerate 5 UI

Axcelerate Ingestion module

CORE Administration

Other Classic UI applications

Axcelerate Review and Analysis Classic UI
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 9, 10 and 11 (32-bit & 64-bit)
  • Mozilla Firefox (current version)
  • Microsoft Internet Explorer 9, 10 and 11 (32-bit & 64-bit)
  • Google Chrome (current version, 32-bit & 64-bit)
  • Microsoft Internet Explorer 9 (32-bit)
  • Google Chrome (32-bit)
Important:
  • CaseMap integration with Axcelerate 5 requires use of Microsoft Internet Explorer.
  • Current version support for Google Chrome and Mozilla Firefox are the versions available at the time your Axcelerate 5 version was released. If those browsers are upgraded after the release, they are not guaranteed to work. Please report browser issues to Recommind Support.
  • If you are using Google Chrome, 64-bit is recommended for viewing large documents.
  • Compatibility mode is not supported for Microsoft Internet Explorer.

Required Browser Plugins

The Axcelerate 5 UI runs on HTML 5. It does not require any third-party plugins.

The Axcelerate Review and Analysis Classic UI requires Quick View Plus for the native viewer. A client side Java Runtime Environment (JRE) is also required for image viewing and redactions. This is why 32-bit browsers are required for Axcelerate Analysis and Axcelerate Review.

Screen Resolution

The required minimal screen resolution is 1280 x 1024.

Other Classic UI Applications are those shipped with each Axcelerate 5 release. This includes, but may not be limited to: CORE Administration, Axcelerate Ingestion, CORE Log Viewer, and Application Manager.

The Axcelerate Review and Analysis Classic UI consists of the user modules that are the predecessors of the Axcelerate 5 UI.

Log into Axcelerate 5 and hover your mouse on the Axcelerate 5 logo.